Terms and Conditions

1. Terms

Please read over entire Confirmation Email you receive once booking is confirmed.

By accessing this web site, you are agreeing to be bound by these
web site Terms and Conditions of Use, all applicable laws and regulations,
and agree that you are responsible for compliance with any applicable local
laws. If you do not agree with any of these terms, you are prohibited from
using or accessing this site. The materials contained in this web site are
protected by applicable copyright and trade mark law.

2. Use License

  1. Permission is granted to temporarily download one copy of the materials
    (information or software) on So Fresh Maids’s web site for personal,
    non-commercial transitory viewing only. This is the grant of a license,
    not a transfer of title, and under this license you may not:

    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on So Fresh Maids’s web site;
    4. remove any copyright or other proprietary notations from the materials; or
    5. transfer the materials to another person or “mirror” the materials on any other server.
  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated bySo Fresh Maids at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

  1. The materials onSo Fresh Maids’s web site are provided “as is”. So Fresh Maids makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, So Fresh Maids does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shallSo Fresh Maids or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials onSo Fresh Maids’s Internet site, even if So Fresh Maids or a So Fresh Maids authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on So Fresh Maids’s web site could include technical, typographical, or photographic errors. So Fresh Maids does not warrant that any of the materials on its web site are accurate, complete, or current. So Fresh Maids  may make changes to the materials contained on its web site at any time without notice.So Fresh Maids does not, however, make any commitment to update the materials.

6. Links

So Fresh Maids has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by So Fresh Maids of the site. Use of any such linked web site is at the user’s own risk.

7. Site Terms of Use Modifications

So Fresh Maids may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Governing Law

Any claim relating toSo Fresh Maids’s web site shall be governed by the laws of the State of Texas without regard to its conflict of law provisions.


If we arrive at your home and it is in an extremely dirty state, additional charges will be assessed. Any additional fees will be discusses with customer prior to work commencing.

We do not clean human feces, pet feces, blood or any bodily fluids due to health, safety and legal requirements. If we come to your home and are unable to clean due to these safety concerns service fee will be assessed of $100.

If your home’s square footage is larger than our bedroom and bathroom limitations shown on our booking form, then there will be an additional square footage charge applied due to larger common areas.

If you’re not content with your cleaning, you must let us know within 24 hours of your completed booking and we will come out for a re-clean (within a 3 day window).Please note that refunds are not offered prior to a Re-Clean being accepted. A Re-Clean will only be completed within a 3 day window from your date of service, otherwise it will be considered denied. No refund will be offered if a Re-Clean is denied.

If for any reason service has been rendered but not paid for. A daily $25 charge will be applied to the bill after one day non-payment up until payment in full is received.

If payment has not been received in 5 business days, legal and criminal action will be pursued for non-payment against customer.


At fault breakages to customers’s belongings must be reported immediately and no later than 72 hours after completion of booking. At-fault breakages will be reimbursed after proper investigation, up to $500.

We always take the most care during cleaning, but the nature of job means breakages are more possible. We advise any antiques, valuables and perishables to be stored away safely before cleaners arrive to your home.

General Terms and Conditions applicable to Use of a Web Site and booking with So Fresh Maids.