Are your cleaners bonded, insured, and background checked?

August 7, 2016 by sofreshmaids_zlfv65

We are bonded and insured, and background checks are run against each person in each team we work with. This ...

Can you clean if I’m not home?

April 15, 2015 by ThemeStreet

Yes we can, just let us know on the booking form how to get in. In addition, you can leave a ...

What is your refund policy?

April 15, 2015 by ThemeStreet

If something is not done to your expectations, please let us know. We’ll send a team out to make it ...

What is your 100% satisfaction guarantee policy?

April 15, 2015 by ThemeStreet

If you’re not content with your cleaning, you must let us know within 24 hours of your completed booking and ...

Do the cleaning professionals go through a background check?

April 15, 2015 by ThemeStreet

Yes they do.  We run a detailed nationwide background check on all applicants as the last step in our pre-screening ...

Is my billing information kept safe and secure?

April 15, 2015 by ThemeStreet

We have three levels of security in place. First off our booking page is protected by extended validation ssl. Secondly ...

What happens if something goes wrong during my appointment?

April 15, 2015 by ThemeStreet

If something goes wrong we’re here to make it right. Please let us know right away and we’ll be there ...

Can I trust my cleaning professional?

April 15, 2015 by ThemeStreet

All of our folks are interviewed and pass a nationwide detailed background check. Only about 1% of the people that ...