What are your Move In and Move Out cleanings?

August 7, 2016 by sofreshmaids_zlfv65

Our Move In/Out cleaning is designed to prepare an apartment or house for a new tenant; there’s typically more room ...

Are your cleaners bonded, insured, and background checked?

August 7, 2016 by sofreshmaids_zlfv65

We are bonded and insured, and background checks are run against each person in each team we work with. This ...

What forms of payments do you accept?

August 7, 2016 by sofreshmaids_zlfv65

We accept all major credit cards and debit cards. We do not accept cash or checks. (If you’d like to ...

Do you have a cancellation policy?

August 7, 2016 by sofreshmaids_zlfv65

As long as you do it 24 hours the day before your appointment, it’s free. Past 24 hours, there will ...

How much will it cost?

August 7, 2016 by sofreshmaids_zlfv65

We price based on the number of bedrooms and bathrooms in the home. Select the number and the price is ...

Why is the discount not working?

August 7, 2016 by sofreshmaids_zlfv65

Some discounts are for first time customers only and some are for recurring customers only. In addition, some discounts are ...

How do I refer a friend?

August 7, 2016 by sofreshmaids_zlfv65

Log into your account and get your referral id.  Share this with friends. If a friend books through your referral ...

Can I apply a coupon to an existing appointment?

April 15, 2015 by ThemeStreet

Absolutely. Simply enter your coupon (giftcard) code into the booking form as you are creating your booking.  Your final price ...

Why are vouchers for first time customer only?

April 15, 2015 by ThemeStreet

You can apply a coupon to a future appointment by logging into your account and clicking your name in the ...

What is the one hour window?

April 15, 2015 by ThemeStreet

Please note that if your time is a range that this is our arrival window to deal with the unpredictability ...